Introduction
Bit Transit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and payment gateway services ("Services"). By accessing or using our Services, you consent to the practices described in this policy.
Data We Collect
Account Information.
When you register, we collect: Name, email address, phone number, Company name, business address (for merchants), Username, password
KYC/AML Information.
To comply with regulatory requirements, we may collect: Government-issued IDs (passport, driver’s license), Selfie photos or video verification, Proof of address (utility bill, bank statement)
Transaction Data. When you or your customers make a payment, we collect: Transaction amount, date, time, Digital asset type and blockchain address,
Merchant and customer identifiers
Usage Data. Automatically collected via cookies and similar technologies: IP address, browser type, device information, Pages visited, interaction timestamps, Referrer URL, geolocation (city-level)
How We Use Your Data We use personal data for the following purposes:
Service Provision: Process payments, authenticate users, and operate the gateway.
Compliance: Perform KYC/AML checks and report suspicious activities.
Communication: Send service notifications, marketing messages (with opt-out), and support responses.
Analytics & Improvement: Monitor usage, diagnose issues, and enhance functionality.
Security: Detect and prevent fraud, unauthorized access, and other security risks.
Data Sharing and Disclosure
We may share your personal data with:
Service Providers:
Third-party vendors (hosting, email, analytics) under confidentiality agreements.
Regulators & Law Enforcement: To comply with legal obligations and prevent financial crime.
Affiliates & Business Partners: For marketing collaborations, subject to your consent.
Professional Advisors: Auditors, legal counsel for compliance and legal advice.
We do not sell personal data to unrelated third parties.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
Remember your preferences and login state.
Analyze site traffic and user behavior.
Deliver targeted marketing (with your consent).
You can control cookie settings via your browser, but disabling cookies may affect functionality.
Data Security We implement industry-standard measures:
AES-256 encryption for data at rest.
TLS 1.3 for data in transit.
Role-based access and multi-factor authentication.
Regular security audits and vulnerability assessments.
Data Retention We retain personal data only as long as necessary:
Account & Transaction Data: Up to 7 years for regulatory compliance.
Usage Data & Logs: Up to 2 years for analytics and security.
Marketing Data: Until you withdraw consent or opt-out.
Your Rights You may:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent for marketing communications.
Request data portability.
To exercise these rights, contact us at [email protected].
International Data Transfers
We may transfer data across borders to our global service providers. We ensure appropriate safeguards (Standard Contractual Clauses or binding corporate rules) are in place.
Children’s Privacy
Our Services are not directed at children under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy periodically. Changes are effective upon posting with updated "Last updated" date. Continued use of Services signifies acceptance.
Contact Us
If you have questions or concerns, please email [email protected]
Stay informed about our latest news!